Shipping policy

At Velarish, we aim to deliver your orders safely, quickly, and transparently. Please read our Shipping Policy below to understand how orders are processed and delivered.

1. Shipping Methods Available

We currently ship orders through trusted third-party courier and logistics partners to ensure safe and timely delivery. Shipping methods may vary based on your location and order size.

Available shipping options will be displayed at checkout.

2. Order Processing Time

  • All orders are processed within [1–2 working days] after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Domestic Shipping (India): [4–5 working days]

  • Remote or rural areas: [5–7 working days]

  • International Shipping (if applicable): [7–14 working days]

Please note that delivery times are estimates and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Costs

  • Shipping charges, if applicable, will be clearly displayed at checkout before payment.

  • We may offer free shipping on orders above [₹500.00] (if applicable).

  • Any additional charges for express delivery or international shipping will be communicated during checkout.

5. Tracking Information

Once your order is shipped, you will receive:

  • A tracking number via email/SMS/WhatsApp

  • A tracking link to monitor your shipment status

Tracking details may take [24 hours] to become active after dispatch.

6. Delivery Issues & Delays

While we strive to deliver every order on time, delays may occur due to:

  • Courier partner delays

  • Incorrect or incomplete address details

  • Natural disasters or force majeure events

  • Regional restrictions or operational challenges

Velarish is not responsible for delays caused by third-party logistics providers; however, we will assist you in tracking and resolving delivery issues.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • If a delivery fails due to an incorrect address or repeated delivery attempts, re-shipping charges may apply.

  • Orders returned to us due to incorrect address may not be eligible for a refund.

8. International Shipping (If Applicable)

  • We currently [do / do not] offer international shipping.

  • Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.

  • International delivery timelines may vary depending on customs clearance and local regulations.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Brand Name: Velarish
Email: Velarishperfume@gmail.com
Website:Â